Returns / Exchange

We want to ensure that you choose the right piece for you. You are welcome to return or exchange any garment you have purchased online from yaeldesign.com within 7 days of receiving your order. If 7 days have passed since you received your order, we can’t offer you a refund or exchange.

More information on returns & exchanges  is below, or if you have any other questions get in touch with us at hello@yaeldesign.net

To be eligible for a refund or exchange, your garment must be clean and free from any marks or fragrances, unworn, unwashed and in the same condition that you received it. Please return your garment inside its original packaging, ensuring that all tags are still attached.

Refunds / Exchange

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund / exchange.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Alternatively, a new item will be sent to you as an exchange to the purchase return.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. If you are shipping an item over $70, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.